Our Mission
Our philosophy is simple: deliver great work and treat our customers as if we are part of their team. Many times we are considered just that. We all have been on both sides of the services fence and truly believe that honesty, transparency and integrity are non-negotiables when it comes to providing service. Call us old-fashioned, we call it the right thing to do.
User Experience
- Useful, cohesive experiences
- Business and user value
- Collaborative team dynamic
Research Lab
- Modern, comfortable facility
- Fresh, engaged respondents
- Convenient location
Staffing
- Creative & IT talent
- In-depth interview process
- Performance oriented

It’s not about providing services, it’s about the results that can be achieved through human-centered design
Our Leadership
There’s little substitute for experience. Our management team average 15 years each in the field and have held positions in a diverse number of high profile interactive companies. They are responsible for identifying, managing, and challenging talented digital professionals to create winning solutions for our clients.

Keith Deaven
CEO and Co-Founder

Jason Pentecost
Principal and Co-Founder

Mauro Scappa
Vice President, Placement Services

Greg Herring
Vice President, Strategy and Operations

Heather Gay
Vice President, UX Research

Andy Parker
Head of UX Design