Our HCD approach seamlessly integrates with Agile development cycles by providing iterative designs that are informed by user research and testing.
Types of Engagements
There are many benefits of having a centralized CX research and design team to help drive strategy, governance, and execution, with end users as the primary focus for how designs are developed and implemented.
By engaging with us on a project-by-project basis, you can apply CX research and design to improve the user experience of current programs. Whether serving as a prime or subcontractor, we tailor our teams for an optimal fit into your product development environment.
CX Centers of Excellence (CoE)
By establishing a Customer Experience CoE, government agencies can positively impact their high-value experiences by placing users and their journeys at the center of the product design strategy, while also saving money, time and effort with a more efficient and innovative CX approach.
Engage with Us
As a small business, our aim is to make it simple and easy to do business with us. We are currently available via the following contract vehicles and also partner with several major federal consulting and technology firms.
Mediabarn is proud to be a founding member of the Digital Services Coalition (DSC), a non-profit trade association committed to improving the customer experience of government services.